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Hospitality Management

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Administered by the Department of Apparel, Events, and Hospitality Management

The Hospitality Management program offers study for the degree of Bachelor of Science with a major in hospitality management. As the only 4-year hospitality program in the state of Iowa, the program prepares undergraduate students with essential principles of managing a variety of hospitality organizations, such as hotels, restaurants, clubs, and foodservice companies. Students also develop expertise in managing diverse areas, such as: (a) food/beverage management, (b) lodging management, (c) senior living management, and (d) tourism and attractions.  

Students get hands-on experience at the Joan Bice Underwood Tearoom and SPARKS. The Joan Bice Underwood Tearoom is a 105-seat learning laboratory where students take responsibility for meal preparation and service. The Joan Bice Underwood Tearoom is the earliest established student run restaurant that is still in operation on a college campus in the United States. SPARKS is the student operated café in the Student Innovation Center, where students have the opportunity to manage all the operations of the facility from menu development, inventory, human resources, and much more.

Our students participate in internships locally, nationally, and internationally with a range of hotels, restaurants, caterers, theme parks, sports facilities, cruise ships convention and visitors' bureaus, independent businesses, and country clubs. Courses provide students with opportunities to develop and apply management techniques in hospitality organizations. The Hospitality Management curriculum provides students with the opportunity to obtain professional certifications in multiple areas.

The Hospitality Management program mission is to create, share, and apply knowledge to provide hospitality consumers with products, services, and experiences to enhance overall well-being. We accomplish our mission with a personalized, nationally ranked program. Our students learn in a nurturing, safe, and inclusive environment, with caring faculty with industry experience. 

Student Learning Outcomes

Upon graduation, students should be able to:

1. Identify and apply the knowledge and skills necessary for hospitality and tourism operations

2. Develop and integrate a core set of business skills necessary to successfully operate a hospitality and tourism organization

3. Demonstrate competence in the communication skills necessary for hospitality and tourism management

4. Formulate business decisions in hospitality and tourism management

5. Evaluate leadership principles necessary in the diverse and global hospitality and tourism industry

UNDERGRADUATE STUDY

The program offers a Bachelor of Science degree in hospitality management. Coursework is planned to provide students with a general education plus professional preparation for supervisory and executive positions in hospitality organizations such as clubs, hotels, dining, theme parks, cruise lines, and casinos. Principles of business management are presented, as well as fundamentals of hospitality operations.

Graduates demonstrate leadership characteristics and make decisions based on integrating knowledge of financial, human resources, marketing, and operational principles for managing hospitality operations. They demonstrate best practices in meeting customer expectations and use of technology (e.g., Point-of-Sales systems, property management systems, and revenue management systems) to achieve operational efficiency and effectiveness.

Learning experiences are provided in the food and beverage, casino, lodging, senior living, and tourism industries and other approved establishments. Students are required to have a total of at least 800 hours of relevant work experience prior to graduation. Of the 800 hours, 200 hours are required prior to completing one year in the program.

The Bachelor of Science Degree

Total credits required: 123, including a minimum of 18 credits from the AESHM Department at Iowa State University for the degree. 

The program offers a concurrent B.S. and M.S. degree that allows students to obtain a B.S. and M.S. degree in hospitality management in five years. Application for admission to the Graduate College should be made in the junior year.

Minor in Hospitality Management

The Hospitality Management minor (HSPM) requires the completion of at least 15 credits from the Hospitality Management curriculum. The minor must include at least 6 credits in courses numbered 3000 or above taken at ISU. All course pre-requisites must be completed prior to taking the course. All minor courses must be taken for a grade.

Minor in Beverage Management

The Beverage Management minor (BVM) requires the completion of at least 15 credits from the Beverage Management minor curriculum. The minor must include at least 6 credits in HSPM courses and 6 credits in courses numbered 3000 or above taken at ISU. All course pre-requisites must be completed prior to taking the course. All minor courses must be taken for a grade.

Curriculum in Hospitality Management

Administered by the Apparel, Events, and Hospitality Management Department. Leading to the Bachelor of Science degree.

The curriculum in Hospitality Management develops students as leaders for the hospitality professions.

A minor in Hospitality Management is available; see requirements under Hospitality Management, Courses and Programs.

Students majoring in Hospitality Management are required to earn C- or better in all AESHM and HSPM courses. Communication Proficiency Requirement: Grade of C or better in ENGL 1500 Critical Thinking and Communication, and ENGL 2500 Written, Oral, Visual, and Electronic Composition.

Degree Requirements

(10) Communications and Library

ENGL 1500Critical Thinking and Communication (Grade of C or better required in ENGL 1500)3
ENGL 2500Written, Oral, Visual, and Electronic Composition (Grade of C or better required in ENGL 2500)3
LIB 1600Introduction to College Level Research1
Select one (1) COMMUNICATION course:3
Interpersonal Communication
Professional Communication
Fundamentals of Public Speaking
Total Credits10

(9-10) Natural Sciences and Mathematical Disciplines

Select one (1) MATH course:3
Introduction to Probability
Introduction to Mathematical Ideas
College Algebra
Preparation for Calculus
Discrete Mathematics for Business and Social Sciences
Survey of Calculus
FSHN 1010Food and the Consumer3
Select one (1) STATISTICS course:3-4
Principles of Statistics
Introduction to Statistics
Introduction to Business Statistics I
Total Credits9-10

(9) Social Sciences

ECON 1010Principles of Microeconomics3
Select two (2) courses: 6
Human Development
Introduction to Psychology
Introduction to Sociology
Total Credits9

(6) Humanities

AESHM 3420Aesthetics of Consumer Experience3
Select one (1) course: 3
Dept of AFAM, AMIN, ANTR, ARTH, CLST, ENGL, HIST, LING, PHIL, RELIG, MUSIC, DANCE, WGS, WLS, DSNS 1830, or INTST 2350
Total Credits6

(13-14) GENERAL Electives

(16) Other Professional Courses

AESHM 1110Professional Development for AESHM1
AESHM 1110LAESHM Program Orientation and Learning Community1
AESHM 2110Leadership Experiences and Development (LEAD)3
AESHM 3110ESeminar on Careers and Internships: Event Management and Hospitality Management1
ACCT 2840Financial Accounting3
EVENT 1710Introduction to Event Management3
FSHN 1150Food Preparation Laboratory1
HSPM 4700Supervised Professional Internship3
*Requires 400 hours of documented work experience
Total Credits16

(37)  Hospitality Management Professional Core

AESHM 2380Human Resource Management3
AESHM 2870Principles of Management in Human Sciences3
AESHM 3400Hospitality and Apparel Marketing Strategies3
HSPM 1010Introduction to the Hospitality Industry3
HSPM 1330Food Safety Certification1
HSPM 2300Introduction to Hospitality Performance Analysis3
HSPM 3150Hospitality Law3
HSPM 3330Hospitality Operations Cost Controls3
HSPM 3520Lodging Operations Management I3
HSPM 3800Food Production Management3
HSPM 3800LFood Production Management Experience3
HSPM 4330Hospitality Financial Management3
HSPM 4550Strategic Management in Hospitality3
Total Credits37

(22) Hospitality Management electives

Select from:22
First Year Student Field Study: Hospitality and Event Management
Orientation to International Field Study
U.S. Field Study: Hospitality Management
International Field Study: Hospitality Management
Developing Global Leadership: Maximizing Human Potential
Entrepreneurship in Human Sciences
Data Analytics for Apparel, Events, and Hospitality Management
Omni-Channel Retailing
Casino Management I
Global Tourism Management
Non-Alcoholic Beverages and Cafe Operations
Contemporary Club Management
Hospitality Revenue Management
Attractions and Amusement Park Administration
Wine and Spirits in Hospitality Management
Wine, Spirits, and Mixology Laboratory in Hospitality Management
Beer and Brewed Beverages in Hospitality Management
Fairs, Festivals, and Events Management
Hospitality Technology Applications
Lodging Operations Management II
Fine Dining Management
Digital Production in Event Management
Digital Promotion in the Service Industry
Sustainability Essentials for Service-Related Businesses
Event Sales
Incentive Meeting Management
Entertainment Venue Management
Event Production
Wedding Planning and Management
Nonprofit Fundraising Event Planning
Mgmt.
Sport Event Marketing
Sports Event Management
Event Management Workshop
Conference and Meeting Planning
International Sports and Entertainment Event Management
Advanced Event Production: Special Event
Advanced Event Production
Conference
Total Credits22
 

* A student who has not had high school chemistry is required to take CHEM 1600 Chemistry in Modern Society

 

* Grade of C or better required in ENGL 1500 Critical Thinking and Communication and ENGL 2500 Written, Oral, Visual, and Electronic Composition

* Grade of C– or better required in all AESHM and HSP M courses.

* BIOL 1010 Introductory Biology required if student has not completed high school biology. 

* CHEM 1600 Chemistry in Modern Society required if student has not completed high school chemistry.

* AESHM 1750D Financial Applications for Retail and Hospitality Industries: Hospitality Management required if C+ or lower in MATH credits

123.0 Total credits

Hospitality Management, B.S.

Freshman
FallCreditsSpringCredits 
ENGL 15003HSPM 13301 
LIB 16001HSPM Elective3 
AESHM 11101ENGL 25003 
AESHM 1110L1ECON 10103 
HSPM 10103EVENT 17103 
FSHN 10103Social Science ( HDFS 1020, PSYCH 1010 or SIC 1340)3 
Social science (HDFS 1020, PSYCH 1010, or SOC 1340)3  
 15 16
Sophomore
FallCreditsSpringCredits 
AESHM 21103MATH (Math 1040, 1400, 1500, OR 1600)3 
FSHN 11501Speech or Comm. (COMST 2210, 2140, or SPCM 2120)3 
ACCT 28403Humanities Course3 
AESHM 28703HSPM 2300Spring3 
AESHM 34003HSPM Elective3 
General Elective3  
 16 15
Junior
FallCreditsSpringCreditsSummerCredits
HSPM 3330Fall3AESHM 34203HSPM 47003
HSPM 3520Fall3HSPM 31503 
HSPM 38003Statistics (STAT 1010 or 1040)3-4 
HSPM 3800L3International Perspecive Course3 
HSPM Elective3HSPM Elective3 
AESHM 3110E or 3110N1  
 16 15-16 3
Senior
FallCreditsSpringCredits 
AESHM 23803HSPM 4330Spring3 
General Electives3HSPM 4550Spring3 
HSPM Electives4General Elective Course2 
US Cultures & Communiteis Course3HSPM Electives Course6 
 13 14
Total Credits: 123-124

*Grade of C or better required in ENGL 1500 and ENGL 2500

*Grade of C- or better required in all AESHM and HSPM courses

Note: This sequence is only an example. The number of credits taken each semester should be based on the individual student's situation. Factors that may affect credit hours per semester include student ability, employment, health, activities, and grade point considerations. Updated September 2024.

Hospitality Management Minor

A minor in Hospitality Management can be earned by successfully completing the following for a total of 15 credits. The minor must include at least nine (9) credits in courses numbered 2000 or above, of which at least six (6) credits are in courses numbered 3000 or above. All course prerequisites must be completed prior to taking the course. All minor courses must be taken for a grade. The Hospitality Management Minor requires students to complete HSPM 1010 and HSPM 1330. The remaining 11 credits may be selected from any HSPM designated course, as well as AESHM 2380, AESHM 2870, AESHM 3400, and AESHM 4740.

The Hospitality Management Minor requires students to complete the following courses:

HSPM 1010Introduction to the Hospitality Industry3
HSPM 1330Food Safety Certification1
Total Credits4

The remaining eleven (11) credits may be selected from the following:

Human Resource Management
Principles of Management in Human Sciences
Hospitality and Apparel Marketing Strategies
Entrepreneurship in Human Sciences
Casino Management I
Introduction to Food Service Operations
Introduction to Hospitality Performance Analysis
Hospitality Sanitation and Safety
Introduction to Senior Living Management
Global Tourism Management
Non-Alcoholic Beverages and Cafe Operations
Contemporary Club Management
Hospitality Revenue Management
Hospitality Law
Attractions and Amusement Park Administration
Lodging Operations Management I
Economics for Senior Living Management
Wine and Spirits in Hospitality Management
Wine, Spirits, and Mixology Laboratory in Hospitality Management
Beer and Brewed Beverages in Hospitality Management
Fairs, Festivals, and Events Management
Hospitality Financial Management
Hospitality Technology Applications
Lodging Operations Management II
Strategic Management in Hospitality

Beverage Management Minor

 The AESHM Department offers a minor in Beverage Management through the Hospitality Management program.  The minor can be earned by successfully completing the following for a total of 15 credits. The minor must include at least six (6) credits in HSPM courses. The minor must include nine (9) credits in courses numbered 2000 or above, of which at least six (6) credits are in courses numbered 3000 or above. All course prerequisites must be completed prior to taking the course. All minor courses must be taken for a grade. The Beverage Management Minor requires students to complete HSPM 1010 and HSP M 1330. The remaining 11 credits may be selected from any of the courses below.

The Beverage Management Minor requires students to complete the following courses:

HSPM 1010Introduction to the Hospitality Industry3
HSPM 1330Food Safety Certification1
Total Credits4

The remaining eleven (11) credits may be selected from the following: 

The Biochemistry of Beer
Biochemistry of Beer Laboratory
Sensory Evaluation of Wines
Science and Practice of Brewing
Grape and Wine Science
Non-Alcoholic Beverages and Cafe Operations
Wine and Spirits in Hospitality Management
Wine, Spirits, and Mixology Laboratory in Hospitality Management
Beer and Brewed Beverages in Hospitality Management
Fine Dining Management
Hospitality Law
Fairs, Festivals, and Events Management

Graduate Study

The Hospitality Management program offers work for the Master of Science and Doctor of Philosophy degrees in hospitality management. Graduates of the program are able to interpret trends and adapt operating practices of hospitality organizations to changing economic, social, political, technological, and environmental conditions. The master's degree program is designed to prepare individuals for managerial and leadership positions in industry, business, and non-profit organization; teaching careers; and continued graduate study.

The doctoral program is designed to prepare individuals to teach in programs at the university level; provide leadership in non-profit organizations; and/or conduct advanced research at the corporate level or with research firms.

A degree in hospitality management is the usual background for graduate study; however, applicants with preparation in dietetics, business, or closely related fields are encouraged to apply. Ph.D. applicants must have two (2) years of professional work experience in the field.

The Master of Science degree requires either a thesis or non-thesis (creative component) project. Students also are required to take three core courses out of the four offered in the core areas (human resources, financial management, marketing, and strategic management).

The Ph.D. program requires a minimum of 72 credits, up to 30 of which may be applied from the master’s degree. All Ph.D. students take a minimum of 15 research/dissertation credits.